Transportation is one of the world’s largest industries. Its sectors range from taxis to trucks, airplanes, trains, courier services, ships, barges, warehouses and logistics services. Information and communications technology affect transportation directly and indirectly in an enormous number of ways.
Automatic data collection systems including automatic vehicle location systems, automatic passenger counting systems, advanced passenger information systems and electronic fare payment and ticketing systems are becoming ubiquitous in large systems and are having an impact on the quality and availability of information for service and operations planning, controlling the service and measuring the resultant service quality delivered to passengers.
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